Privacy Policy

Business Identity & Data Controller

For the purposes of applicable data protection laws, Texturist.shop operates as the primary Data Controller for all personal information collected through our official e-commerce channel.

• Brand Name: Texturist.shop
• Official Website: https://texturist.shop/
• Primary Product Specialization: Throw Blankets & Home Textile Accessories
• Primary Contact Email: info@texturist.shop
• Customer Support Phone: +33650525068
• Physical Business Address: 7649 Prescott Way, Sacramento, CA 95823, United States
• Google Maps Location: https://maps.app.goo.gl/eJCK8zGBdt21XaL86

Our designated Privacy Compliance Team manages our internal data safety protocols, responds to consumer data rights requests, and ensures continuous compliance with regulatory privacy frameworks.

Core Principles of Data Protection

Texturist.shop operates strictly under six fundamental data protection principles:

1. Lawfulness, Fairness, and Transparency: We process personal data lawfully and with complete operational visibility.
2. Purpose Limitation: Data is collected solely for specified, explicit, and legitimate e-commerce purposes.
3. Data Minimization: We collect only the data strictly necessary to process orders, fulfill shipments, and provide customer support.
4. Accuracy: We maintain precise, updated customer records to ensure smooth service execution.
5. Storage Limitation: Personal data is retained only as long as necessary to fulfill business and legal tax record obligations.
6. Integrity and Confidentiality: We implement enterprise-grade cryptographic security to prevent data breaches and unauthorized access.

Crucial Guarantee: Texturist.shop never sells, rents, leases, trades, or monetizes customer personal data, phone numbers, or email addresses to third-party data brokers, marketing agencies, or external advertisers under any circumstances.

Information We Collect

To process your purchases, facilitate global logistics, provide real-time order tracking, and deliver customer support, Texturist.shop collects specific types of information through direct interactions and automated technologies.

A. Personal Data Provided Directly by You

When you interact with Texturist.shop, submit an inquiry, register an account, or execute a purchase, you voluntarily provide us with personal information:

• Identity Data: Your full name, honorific title, and preferred form of address.
• Contact Data: Your primary email address, mobile phone number, landline telephone number, and delivery contact details.
• Billing & Shipping Address: Detailed physical delivery street addresses, residential unit numbers, postal ZIP codes, city, state, and country.
• Account Credentials: Secure usernames, encrypted passwords, security questions, and customer profile identifiers (if an account is created).
• Customer Service Communications: Transcripts of live chat sessions, email correspondences, call logs, product reviews, and support inquiries concerning your throw blanket orders.

B. Automated Usage & Technical Data

When you visit and navigate Texturist.shop, our web servers automatically log standard technical data transmitted by your device:

• Device Identifiers: Internet Protocol (IP) addresses, Media Access Control (MAC) addresses, mobile device advertising IDs, and operating system build versions.
• Browser Technical Profiles: Browser type (e.g., Chrome, Safari, Firefox), version, language preferences, screen resolution, time zone offset, and plugin details.
• Navigation & Behavioral Data: Uniform Resource Locators (URLs) visited, clickstream paths, session duration, page interaction statistics, scrolling patterns, search terms typed, and exit pages.

C. Financial & Transaction Data

When you complete a checkout on Texturist.shop:

• Transaction Details: Date and time of purchase, specific throw blanket units purchased, quantity, total transaction amount, applied discounts, and invoice reference numbers.
• Payment Metadata: Masked payment card identifiers (e.g., card brand and last four digits), authorization tokens, and gateway transaction IDs.
• Zero Raw Card Data Policy: We do NOT store, process, view, or record your raw 16-digit credit card numbers, debit card PINs, CVV/CVC security codes, or bank account credentials on our servers. All financial data is transmitted directly to our PCI-DSS compliant payment gateways.

How Information Is Used

We process customer personal data exclusively for valid, legitimate, and lawful business operations necessary for running our e-commerce platform.

Legal Basis for Processing (GDPR & International Standards)

Under the General Data Protection Regulation (GDPR) and related international frameworks, Texturist.shop must possess a valid legal ground to collect and process personal data:

• Performance of a Contract: Processing is necessary to execute your order confirmation, dispatch your throw blanket, process your payment, and honor our 30-day return policy.
• Legitimate Business Interests: Processing is required to secure our digital store, audit website performance, optimize user navigation, prevent e-commerce fraud, and provide live chat support.
• Legal Compliance: Processing is mandated by statutory obligations, such as tax accounting, tax reporting, customs documentation, and responding to lawful governmental subpoenas.
• Explicit Consent: Processing is based on your affirmative, opt-in consent, such as subscribing to our store newsletter or accepting optional analytical cookies. You may revoke consent at any time.

Multi-Currency & Language Localization Features

Texturist.shop serves an international customer base across North America, Europe, Asia-Pacific, and beyond. To provide a seamless shopping experience:

• Automatic Region & Language Detection: Our system automatically detects your browser’s language preferences and IP location to render website content in your native language wherever available.
• Dynamic Multi-Currency Conversion: While our baseline default platform currency is United States Dollars (USD), our system dynamically converts product prices into your local currency using real-time market exchange rates.
• Data Processing for Localization: Location processing for currency display occurs instantaneously in volatile server memory. We do not track or record your permanent physical location beyond standard order delivery addresses provided at checkout.

Cookies & Tracking Technologies Policy

Texturist.shop utilizes cookies, web beacons, pixels, and local storage objects to ensure basic platform operations, maintain active shopping carts, and measure site performance.

A. Categories of Cookies Used

• Strictly Necessary Cookies: Essential for platform navigation, security verification, and shopping cart persistence during your checkout journey. These cannot be disabled.
• Functional Cookies: Store your language preferences, currency selections, and view configurations to provide a personalized browsing environment.
• Analytical & Performance Cookies: Aggregate anonymous session statistics (e.g., total visitors, bounce rates, popular throw blanket product pages) to help us improve site responsiveness.
• Marketing & Tracking Cookies: Measure the efficiency of online advertising campaigns and ensure relevant product recommendations.

B. Managing Cookie Preferences

You retain total control over cookie placement. You can modify your internet browser settings to block, limit, or delete cookies at any time. Please note that disabling essential operational cookies may impact website features, such as your active shopping cart session.

Data Retention & Storage Limits

Texturist.shop adheres to strict data minimization limits. We store customer personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

• Active Order Records: Retained for the duration of the order fulfillment cycle, 30-day return window, and product warranty period.
• Accounting & Tax Records: Customer purchase histories, invoices, and payment confirmations are archived for up to 7 years to meet United States IRS and international corporate tax compliance laws.
• Inactive Customer Accounts: Profiles that remain inactive for 24 consecutive months are flagged for automated deletion or permanent anonymization.
• Marketing Consent Records: Email address subscription records are retained until you click the “Unsubscribe” link included in our newsletter communications.

Data Disclosures & Third-Party Service Providers

Texturist.shop does not operate an open data marketplace. We disclose customer information strictly to trusted third-party operational service providers under binding data processing agreements (DPAs) requiring equal security compliance.

• Logistics & Courier Networks: Sharing recipient names, delivery addresses, and phone numbers with shipping carriers (e.g., USPS, FedEx, UPS, DHL) solely to ensure accurate package delivery.
• Certified Payment Gateways: Transmitting encrypted payment tokens to merchant card processing networks to complete purchase billing.
• Cloud Hosting Infrastructure: Storing encrypted database backups on secure cloud computing servers equipped with enterprise physical and network firewalls.
• IT & Technical Support Services: Allowing specialized web developers and security auditors temporary, monitored access to rectify system glitches and conduct perimeter defense audits.
• Legal & Law Enforcement Mandates: Disclosing personal data only when legally obligated by court orders, judicial warrants, or statutory enforcement bodies.

International Data Transfers

Because Texturist.shop caters to a global customer base and utilizes cloud servers across multiple jurisdictions, your personal data may be transferred to, stored in, or processed in countries outside your residence, including the United States.

When international transfers occur, Texturist.shop ensures appropriate safeguards are enforced:

• Standard Contractual Clauses (SCCs): We implement European Commission-approved SCCs in agreements with international logistics and technological service partners.
• Adequacy Decisions: We prioritize hosting data in jurisdictions recognized by regulatory authorities as maintaining robust privacy protections.
• Encryption in Transit & at Rest: All cross-border data movements are protected by strong AES 256-bit cryptographic encryption protocols.

California Privacy Rights (CCPA & CPRA)

If you reside in the State of California, you possess specific statutory privacy rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• Right to Know & Access: You have the right to request a summary of the personal information Texturist.shop has collected, used, and disclosed about you over the preceding 12 months.
• Right to Request Deletion: You have the right to demand the permanent deletion of your personal data held in our active databases, subject to legal record-retention exceptions.
• Right to Correct Inaccuracies: You have the right to request that we correct incomplete or inaccurate personal records.
• Right to Opt-Out of Sale or Sharing: Texturist.shop does not sell or share your personal information for monetary or cross-context behavioral advertising.
• Right to Non-Discrimination: Texturist.shop will never discriminate, charge higher prices, deny service, or lower service quality if you exercise your statutory privacy rights.

To submit a California Privacy Request, please email us at info@texturist.shop or call customer support at +33650525068.

European & UK Privacy Rights (GDPR)

If you reside within the European Economic Area (EEA) or the United Kingdom, you possess explicit rights under the General Data Protection Regulation (GDPR):

• Right of Access: Request a formal copy of all personal data held about you.
• Right to Rectification: Mandate immediate correction of erroneous or outdated data.
• Right to Erasure (“Right to be Forgotten”): Request full deletion of your personal data when processing is no longer required.
• Right to Restrict Processing: Request that we temporarily suspend data processing while a dispute is resolved.
• Right to Data Portability: Receive your personal information in a structured, machine-readable JSON or CSV format.
• Right to Object: Object to processing based on legitimate business interests or direct marketing operations.
• Right to Lodge a Complaint: Lodge a complaint with your regional Data Protection Authority (DPA) regarding our privacy practices.

Protection of Children’s Privacy

Texturist.shop operates strictly as a general-audience e-commerce channel selling throw blankets and home textiles. We do not intentionally target, market to, or collect personal data from individuals under 16 years of age (or the age of legal majority in your country).

If a parent or legal guardian discovers that a child has provided us with personal information without parental consent, please contact us immediately at info@texturist.shop. Upon notification and verification, we will purge the corresponding information from our active systems.

How We Secure Your Data & Payment Safety

Texturist.shop maintains a multi-layered security architecture designed to safeguard personal data against accidental loss, unauthorized access, alteration, or unlawful disclosure:

• Active SSL Infrastructure: Texturist.shop operates under an extended-validation Secure Sockets Layer (SSL) certificate, ensuring an active HTTPS connection across 100% of our website pages.
• Transport Layer Security (TLS): All data moving between your device and our web servers is protected using TLS 1.3 encryption protocols.
• PCI-DSS Level 1 Compliance: Financial transactions are handled exclusively by payment processors certified under Payment Card Industry Data Security Standard (PCI-DSS) Level 1 rules.
• Database Encryption: Customer account databases are protected using AES-256 bit encryption algorithms at rest.
• Strict Access Control: Access to operational databases is restricted exclusively to authorized employees bound by strict non-disclosure obligations.

Updating & Exercising Your Privacy Rights

To exercise any of your statutory privacy rights, update your address details, or request full deletion of your customer profile, submit a request to our dedicated support team:

1. Email Inquiry: Send an email from your registered purchase account to info@texturist.shop detailing your request (e.g., “Privacy Data Request”).
2. Identity Verification: To protect customer security, we will verify your identity by confirming matching order details, billing addresses, or sending a verification code to your email.
3. Prompt Response: We will process and fulfill your validated privacy request within 30 calendar days (or sooner as mandated by law), without imposing administrative handling fees.

Policy Updates & Revisions

Texturist.shop reserves the right to update, amend, or modify this Privacy Policy at any time to reflect changing operational practices, technical advancements, or updated privacy legislation.

Any updates will be posted directly to this page with an updated revision date. Material changes impacting how we collect or process personal data will be communicated via prominent website banner updates or direct email notifications to active account holders. We encourage you to review this page periodically.

Conclusion

At Texturist.shop, customer trust is the cornerstone of our brand. We are committed to maintaining a transparent, secure, and customer-focused e-commerce platform. By applying SSL transport security, working with PCI-DSS compliant payment gateways, refusing to sell personal data, and maintaining simple data management channels, we ensure you can shop for your home throw blankets with complete peace of mind.